Hundreds of companies around the world are working partially or totally remotely, Workep is one of them, we have been a remote company since our origin and throughout these 5 years we have learned some things that will surely be useful to give your first Steps.
The jump into remote work can be the best thing that happens to your company in terms of productivity, and knowing where to start makes a difference, at Workep we have tried everything! But what has really positively impacted our work and we consider the bases to manage our remote teams has been to focus on our Teams, Infrastructures and Processes.
The team is the basic pillar, having collaborators you can trust, taking care of their mental well-being, giving them clear guidelines about what is expected of them and clear expectations about the scope of their work is what has worked best for us. made by people and it is your employees who will take care of your customers.
Assign clear responsibilities:
When your team knows exactly what to do, knows where to start and end, their responsibility becomes more effective, team rivalry disappears, workloads are better distributed, and things move faster.
Their remote team is complemented by people of different ethnic identities, languages, time zones, genders and religions, it is normal for them to have conflicts on some occasions, high performance teams need cultural feedback and remote work is amazing to encourage it, we will not lie to them It may seem overwhelming at first, but fostering diversity is the best option for high-performing remote teams.
Make the rules of the game clear
Be clear about your team's expectations, remote working provides certain freedoms in many ways, but it is important to be clear about some key aspects of the organization that will give you and your team peace of mind. Sometimes setting limits is the best way to have a healthy work environment, be clear on:
- Communication system
- Business hours
- Meeting schedule
- Key projects and delivery dates
- Scheduled meetings
Having the right tools to collaborate and maintain communication is very important for working from home to work. And the basic tools for this to happen are:
This platform will keep the communication fluid with your team and the mailbox empty. share attachments, message threads, and a wide range of integrations that keep conversations stored in a secure, unified repository while using your preferred tools.
A video conferencing tool makes a difference, and meets will help you stay connected with teammates or conference with large groups of people with data privacy and security. Best of all, you won't need to invest in new communication software as it is integrated into your Google Workspace suite.
This tool will help you to manage all the passwords of your company's applications, keep strong passwords, safeguard your passwords, sensitive files, and keep your data safe.
It is a tool for collaboration, project and task management that you will need to assign responsibilities and know the real-time status of each project synchronously or asynchronously with your team and to unify all files in one place integrated to Workspace.
Hey stop a minute! If you need help learning how to include your remote activity stream in project management software, feel free to request a free demo.
Set your communication channels:
Communication is key, it has to be clear, constant and unified so that conversations are warm and friendly, but at the same time have the formality of a corporate request.
For this to happen it is important to define which are the official communication channels, do not let some things be sent in emails, others by Slack others by personal messaging applications, separate them from work and leisure channels. And please.
Whatever you do, do not send your company's weekly schedule by whatsApp!
Keep your team aligned even when they are in different time zones, you can be from anywhere in the world and this implies that you should feel comfortable delegating tasks to your team, while you sleep, you do not need to see how your employees do things, you need them things get done.
Have 1-to-1 meetings regularly:
Generally, your team will feel more comfortable talking with you personally about the things you need to move forward than in common spaces, you need to create a space of trust with your team.
This space will serve you not only to question your team about their performance at work but also to be interested on a personal level about how your team is growing individually in the team and how from your role you can become a better person.
After knowing this, you will have everything you need to effectively manage your remote computer. Don't forget to read our post on the 5 most common remote work mistakes and let us know in the comment section if these tips were helpful to you 😀.